As it occasionally occurs that, after submission of an Electronic Scale, no repair and/or re-calibration is commissioned, a considerable amount of labor, time, and material resources is required for inspection, evaluation, and quotation preparation.

The preparation of a repair or calibration quotation may include, in particular, the following services:

• Goods receipt and handling, including unpacking and repacking of the devices
• Incoming inspection and accuracy testing, including repeated measurements if results are unclear
• Functional testing and fault analysis to identify defects or required repair measures
• Preparation of a technical inspection report and detailed quotation
• Necessary disassembly and reassembly work, including recommissioning where required
• Preparation of shipping and accompanying documentation, including delivery notes and, where applicable, customs or trade documents
• Organization of transport and logistics, including freight and shipping expenses

These services are performed regardless of whether a repair or calibration order is subsequently placed.

If a quotation for repair and/or re-calibration is declined or no order is placed, we therefore reserve the right to charge a flat-rate handling and inspection fee of EUR 400.00 net, unless otherwise expressly agreed in writing.

The flat-rate fee shall remain subject to proof of a higher or lower actual expense incurred.