Our shipping costs are based on weight. If you would like to order several products in one delivery, we will be happy to inform you in advance of the shipping costs for the entire delivery. Please note that shipping with UPS may incur higher freight costs due to delivery to an outlying area. As you cannot know whether your delivery address is in an outlying area, we will inform you of any higher freight costs before issuing the invoice in order to obtain your consent. Express deliveries with UPS can be made as Express Saver, Express or Express Plus. Please enquire about the additional costs before placing your order. The freight costs will be updated when the invoice is issued.
Deliveries to islands are always outside areas with again separate freight rates - please enquire!
For deliveries to commercial customers, FCA Meckenheim applies in accordance with INCOTERMS 2020. Deliveries are made by standard shipping with UPS parcel service. For standard shipping from 1 - 4 kg will be charged:
Germany 8,00 € plus VAT (except islands)
Belgium 15,00 €
Bulgaria 27,00 €
Denmark 15,00 €
Estonia 27,00 €
Finland (except Aland) 17,00 €
France 17.00 €
Greece 32.00 € (except islands)
Great Britain 27.00 € (except islands)
Ireland 32.00 €
Iceland (UPS Express Saver only) 130.00 €
Italy 17.00 € (except islands)
Croatia 22.00 € (except islands)
Latvia 27,00 €
Lithuania 27,00 €
Luxembourg 15,00 €
Malta (UPS Express Saver only) 150,00 €
Monaco 52,00 €
Netherlands 15,00 €
Austria 17,00 €
Poland 22,00 €
Portugal (except Azores, Madeira) 32,00 €
Sweden 17,00 € (except islands)
Switzerland 52,00 €
Slovakia 22,00 €
Slovenia 22,00 €
Spain 32,00 € (except islands)
Czech republic 15,00 €
Hungary 27,00 €
Vatican City 27,00 €
Cyprus (UPS Express Saver only) 150,00 €
For shipments from 5 - 32 kg, please find the freight charges in the download below:
Standard freight charges up to 32 kg
Please note that UPS charges additional costs for parcel lengths of more than 100 cm. These are 20.00 € for shipments within the FRG and 25.00 € for shipments within the European Union and 32.00 € for shipments outside the EU. From a total length of 270 cm the UPS surcharge is 250,00 € (EU). Deliveries to private addresses incur an additional UPS charge of €4.00.
We normally avoid shipping with oversized boxes, because above a certain size UPS calculates the volume weight instead of the actual weight (length x width x height in cm: 5000). However, in individual cases we can not avoid this due to the size of the goods.
Shipping in the Federal Republic of Germany:
Please note that we ship within the FRG only with UPS.
Shipments weighing more than 32 kg:
We only ship cartons weighing more than 32 kg packed on a one-way pallet by a forwarding agent. Deliveries are made exclusively ex works or FCA Meckenheim. We ship exclusively via Schenker forwarding agency. However, you are also welcome to have the goods collected by a forwarding agent of your choice. Please let us know which forwarding agent is involved.
Shipping in the European Union and third countries:
Shipping with your customer number from FEDEX/TNT or UPS is generally possible. If you want a shipment by DHL with your customer number, this is also possible. However, we are caught in a bureaucracy trap with DHL. To enter a shipment in the system of DHL, a customer number of the sender is mandatory. However, since we do not send shipments at our expense via DHL, we do not receive a customer number and thus cannot enter shipments in DHL's system. Due to this situation, in such a case, we ask you to order the collection from you and send us the DHL label by e-mail.
Please note: Series transactions in the European Union!
If you are located in a country of the European Union and wish a delivery to an address in another country of the European Union, you have to order the collection from us yourself for VAT reasons in the EU. In this case, please send us the shipping labels by e-mail and inform us when placing the order so that we do not charge the shipping costs. A subsequent cancellation of the shipping costs is generally excluded.
If possible, we ask in such a case to be picked up by UPS, because we have a special, additional form of bureaucracy in the Federal Republic of Germany by the Gelangensbestätigung.
Why do we need a "confirmation of arrival" or "entry certificate"? For EVERY shipment to countries in the European Union, the German seller must be able to provide proof of shipment in the event of a VAT audit. If we ship with UPS, we have this confirmation automatically in the UPS system. If we ship goods with TNT/FEDEX or DHL, we can find the document in their systems under the trekking number of the shipping document, but we have to log into the respective parcel service system each time, which costs us a lot of time.
If the goods are picked up by a forwarder, we do not have this option. So we MUST obtain a forwarder's certificate. In the event of an audit by the relevant tax office, we must provide this evidence. Otherwise we will have to pay VAT on the total net amount. Welcome to the German bureaucracy hell.
To our valued customers in Switzerland:
The shipping costs with UPS are quite high, but we only work with UPS because of the reliability of customs clearance. However, we always receive orders from customers in Switzerland who want delivery to an address in the border region in Germany. Unfortunately, we are unable to comply with this request. The legal situation is as follows: Either we deliver directly to Switzerland without charging the 19% VAT plus freight costs for Switzerland or we deliver and charge the goods to an address in the Federal Republic of Germany plus 19% VAT. However, this is only possible if you have a German VAT identification number (DE xxxxxxxx). Please note that delivery to private addresses is not possible due to the new bureaucratic hurdles of the German Packaging Act.
Deliveries only to traders and institutes under public law.