We are very pleased that you are interested in our products and that we may supply you in the future. If you require further information from us for your master data or would like to send us a supplier questionnaire, please send us an editable PDF form. Please note that for IT security reasons we do not open any MS Office documents and do not activate any links contained in e-mails. If you require an account confirmation letter from our bank for your finance department, we will be happy to send this to you on request.
In order to ensure a process-safe handling of your order we kindly ask for the following information with your order:
- Value added tax identification number (VAT)
- Your order number
- E-mail address for PDF invoices
- E-mail address for order confirmations if different
- Invoice address with legal form of the company
- Delivery address and recipient if different
- Supplier number
We kindly ask you to note that we cannot process deliveries within the European Union without the correct legal form of the company and address associated with the VAT number.
We are required by law to check your VAT number with the Federal Central Tax Office (https://evatr.bff-online.de/eVatR/index_html) and therefore need the address and legal form of the company in addition to the VAT number.
Please note that we do not make offers and deliveries for countries against which sanctions exist. If you purchase goods from us for a customer outside the European Union and export them, please clarify with us before delivery or before preparing an offer whether we agree to the export. Should we become aware that goods, technical data or software and their updates or other information from us are being exported to sanctioned states or crisis areas without our written permission or without an application for an export license and a zero clearance, we will immediately inform the Federal Office of Economics and Export Control, the Main Customs Office in Cologne and other state institutions. In the interest of lawful and good cooperation, we kindly ask you to contact us in case of the slightest uncertainty or suspicion of attempted evasion of sanctions. Thank you very much.
We kindly ask you to pay further attention to our information regarding freight costs, parcel services and forwarding agents as well as, for deliveries within the European Union, with regard to the confirmation of receipt in our shipping costs section.